What hours are you open?

Our offices and Henderson Showroom is open from Monday-Friday from 8:30am-5:00pm. The Mt Eden Store is open Monday-Friday 9.30am-6:00pm. Saturdays 10.00am-5.00pm and 11.00am-4.00pm on Sundays. Don't forget that you can also buy products online through www.ascolour.co.nz at any time.

Do you have minimum orders?

There are no minimum purchases so you can order as much or as little as you like. Our price list does change depending on how many units you order of a style so by ordering more than 5 units per style you will save money.

Do you have a showroom?

Yes, our showroom is located at 1 Mt Eden Rd, Mt Eden, Auckland and is open Monday-Friday 9:30am-6:00pm.

Saturdays 10.00am-5.00pm and 11.00am-4.00pm on Sundays.

Our Henderson Showroom is open Monday-Friday 8.30am-5.00pm

Can I get a price list?

To access wholesale prices you must login under your account. To create an account please click here.

How do I place an order?

The first step is to sign on to the website as a wholesale customer. This means you can easily log in to our site and see our current stock levels, access your account information and pay online. Once you are set up with a user name and password then ordering online is as simple as selecting what you need and using the shopping cart function. You can also order by email us direct at sales@ascolour.com, by calling on 09 8352710 or faxing orders to 09 8378243.

How do I pay for my order?

You can pay online by credit card through our website or via direct credit thru internet banking. If you wish to be set up with payment terms then you will need to complete our account application form.  To apply for terms you must be a registered business which has been trading for at least 2 years. AS Colour does reserve the right to reject applications for credit terms if they do not meet our criteria.

Is everything on the website in stock now?

All products you see on the website are in stock. We carry over 400,000 units in our warehouse. Sometimes we may be out of a size for a week but we do our best to keep everything stocked. If we run out of a certain colour or style then whatever we can't supply will go onto back-order and be sent as soon as it arrives. When you place orders online you will clearly see our stock levels for each colour or style, our stock levels are updated every two minutes so you won’t be charged for items that we don’t have in stock.

How long does it take to process an order?

All orders received and paid for before midday will be shipped out the same day as long as they don't need to be re-labelled. All orders are overnight delivery in the North Island and a 2-3 day service in the South Island. For rural deliveries add an extra 2 days.

Do you screen print?

No we don't provide a screen-printing service but we do work with some of the countries best printers. Click here to see a list of screen printers that we recommend. You can also purchase our products directly from all of these companies which may save you time and money especially on smaller print runs.

Do you make labels?

No we don't make labels but we can recommend some label makers for you. For labels contact .

Identity Solutions: (Minimum order 1000 labels)

Contact: Virginia Shaw

Email: virginia@identitys.co.nz

Phone: 09 3583493

Paterson Labels: Ainie Kwok

Phone 09 624 6796

Email: labels@patersonlabels.co.nz

How long does re-labeling take?

Re-labeling takes 4-10 working days depending on how many jobs we have on at the time. Some times of year are busier than others so we will advise you on a time estimation once you confirm your re-labeling order.

How much will it cost to ship my order?

Shipping costs will depend on the size of your order. Auckland shipping is $4.80 per carton (up to 72 units per carton). North island shipping is between $9.90 and $17.40 per carton depending on the carton size, South Island shipping rates are between $13.90 and $32.50. We will always let you know the shipping costs before we confirm your order.

Can I make changes to my order once I place it?

Yes but our turn-around time for packing orders is very quick so any additions to orders may have to be done as a separate invoice if not received in time. As long as you have a Wholesale account you can swap items and exchange sizes.

Can you ship goods to a Post Office box number?

Yes, we use Courier Post so all orders can be sent to your Post Office box if required. Larger orders may have to be sent on another courier service if you are based in the South Island.

Can I pick my order up?

Yes, if you are based in Auckland then you can pick up orders from our head office at 84 Central Park Drive, Henderson. Allow us at least 3 hours to get your order ready, if you are buying samples then feel free to buy direct from our shop at 1 Mt Eden Rd but please note that you will not be able to place bulk orders or pick up Wholesale orders from the shop.

What is your returns policy?

We will credit or replace faulty garments within 10 days of the date of invoice as long as they have not been printed or embellished. It is our strict policy to not credit or refund items that have been printed or altered even if they are faulty. It is the customer’s responsibility to check all garments before printing.  All returns must be sent back to the location they were purchased from, for example if you want to exchange items bought in our Mt Eden shop they must go back to the shop.  Any returns for online orders must be shipped back to 84 Central Park Drive, Henderson Auckland, please don't bring them in to the Mt Eden shop.

What are your washing instructions?

All of our products have washing and care instructions on the neck tags. Most of our t-shirts are pre-shrunk but we do recommend that you don’t tumble dry the lighter weight t-shirts and fleece as there may be excess shrinkage.

Can I order custom colours and sizes?

We don’t make custom goods but our range of sizes and colours is very extensive so I’m sure that we can find something to fit your requirements. If you need a custom colour we do provide a new range of prepared for dye shirts so you can produce small colour runs locally.

Where are your products made?

All the fabric for AAA products is spun and dyed in the US and constructed in Mexico. Our own range of AS products is made in Bangladesh and China. All country of origin details are included on the neck tags of our garments. For more information on the origin of our products along with details on ethics and workplace standards please see the Work Ethics section of the website.

What does GSM mean?

GSM stands for Grams per square Metre, which is basically the weight of the fabric used for the garment. So a 205 GSM t-shirt will feel a lot heavier than a 150 GSM shirt. This is not necessarily a gauge of the quality of the garment as heavier weight shirts can be cheaper than lightweight ones due to the type of fabric used.

Can I use your photos for my own website or product shots?

Yes that’s fine, we provide images of every colour in every product available on our website so you can make use of them. Feel free to download any image for your own website or catalog if required.